Larry Sturm, is learning the internet, he is the new guy in town. He is also mouse-challenged (why we have to open his emails !). Watching him move the little rodent will bring tears to your eyes. He wants a laptop but thinks he first needs to buy a desktop to put it on. Now, what is a guy like Larry doing on the internet?

Larry is owner & founder of The Faucet Doctor®. He graduated from Thaddeus Stevens Trade School, a two year degree program for disadvantaged kids in Lancaster, PA. The funny story there was Larry never planned to be a plumber. He just went along for the ride with a high school friend taking an admissions test. Somehow the school talked Larry into taking the test too. The friend didn't get admitted but Larry did...it surely was the right path for his life. Larry was named at graduation "Most Outstanding Plumber" --now add 35 years experience to that! He is a registered master plumber who is considered by most plumbers to be the Chief of Staff in the specialty field of hard-to-find plumbing. Many years ago it started with just faucets & quickly moved into upflush toilets. Any odd fixture plumbers would come across, they knew where to turn for help! Watch Larry on a computer and you'll think your six year old is a genius, but put Larry in a bathroom with a problem to solve, odd or obsolete fixtures ...
well stand back & watch the master work!

No run around - You'll speak with Larry, the owner, a registered plumber, everytime you call us. THAT is personal service from the old days!

An up flush basement toilet is an expensive purchase. Buying online you need someone to trust like Larry. The other choice? The guys that see money to be made online selling anything. They pull a box off a shelf & slap on your address... are they plumbers? Selling plumbing does not make you a plumber anymore than selling a thermometer makes you a doctor!! How many have they installed (even one)? Can they explain the inside parts for repairs, how to vent properly? After the sale will they just tell you to call the manufacturer? Can they be on the phone during your installation to ask questions? We've made the phone calls to ask competitors...even we were shocked to get wrong answers or answering machines telling you to send an email & they'll get back to you??

If you think you will find help elsewhere- you better think again. Our phone rings regularly with questions from 'the other guys' customers (We only wish we could record them for you to hear). As a matter of fact the overload has caused us to change our phone policy as of August 20th. We will ONLY answer questions from our customers with their order number.

The Faucet Doctor® is always IN ! Call us anytime with your questions at the phone number provided upon your purchase. You will speak directly with the owner every time. Larry takes pride in helping HIS customers with as much time & effort as needed. You WILL be happy you purchased from our company. This is customer service like the way it was meant to be from the days long past.

Click HERE to read customer comments that purchased upflush toilets online from us

STORE SPECIALITY: FAUCETS

At The Faucet Doctor® store, Larry, Russ, & Helen repair & replace odd plumbing like it was the norm. They aren't pushing what sells the best. The store is packed for one reason - they know what they're doing. Look in the parking lot & notice that it's packed with plumbing trucks from other companies! If plumbers know where to turn for experts, shouldn't you? Just like in person, you can buy online with confidence from The Faucet Doctor®.

It is a lost skill of days gone by to save a fixture, too many plumbers are quick to replace an entire bathroom rather than work on existing fixtures that the homeowners usually prefer to keep. Located just 20 minutes from downtown Pittsburgh, Pennsylvania, The Faucet Doctor® became well-known in the Pennsylvania tri-state area for their amazing ability to save the lives of many a fixture. You won't be shocked to see license plates from out of state while an exhausted husband throws down a part, a faucet or a fixture & says - I know you don't have THAT! The look of disgust saying 'I've been everywhere'. ...Russ retreats to the back room & quickly puts the item on the counter. Tears swell in the wife's eyes as she whispers...Thank you, everyone said it couldn't be done!

Buy new from experts in the field...someone who knows odd plumbing, repair parts, and someone who STOCKS them. Have a more difficult situation? When tempted to give up, when told it can't be done, it can't be found...go to the specialist. Call who the plumbers call.

The business was founded on STOCKING plumbing that cannot be found elsewhere. Back then Larry started a slogan that holds true still today. If WE don't have it...You won't find it...anywhere!

Locally, Sturm Plumbing/The Faucet Doctor® operates a full service plumbing company. Master plumber available to fill service calls for everything from complete expert bath remodeling to minor faucet repairs. For over 36 years Sturm Plumbing has been a trusted name in Penn Township.

READ LARRY'S WHOLE STORY HERE