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Larry Sturm, is learning the internet, he is the new guy in town. He is also mouse-challenged. Watching him move the little rodent will bring tears to your eyes. He wants a laptop but thinks he first needs to buy a desktop to put it on. Now, what is a guy like Larry doing on the internet?
Larry
is owner & founder of The Faucet Doctor®.
He graduated from Thaddeus Stevens Trade School, a two year degree
program for disadvantaged kids in Lancaster, PA. The funny story there was that Larry didn't even want to be a plumber, he was just along for the ride while a high school friend took an admissions test. The friend wasn't admitted but Larry was. It surely was the path he was born to follow. Larry was named at
graduation "Most Outstanding Plumber" --add 35 years experience
to that! He is a registered master plumber who is considered by most
plumbers to be the Chief of Staff in the specialty field of
odd, hard-to-find plumbing. Many years ago it started with just faucets
& quickly moved into upflush toilets & any odd fixture plumbers
would come across...they knew where to turn for help! Watch Larry
on a computer and you'll think your six year old is a genius, but
put Larry in a bathroom with new, odd or obsolete fixtures ...
well stand back
& watch the master work!
Buying online you need someone like Larry. The other choice? The guys that pull a box off a warehouse shelf & slap on your address...do they know what's IN the box?! Can they explain the inside parts for repairs? After the sale will they help you? Can they be on the phone during your installation to ask questions? Most importantly do they even know what they are talking about or are they just good 'salesmen'?? We get so many phone calls with questions from other sellers customers that we had to change our policy to 'buy first & then you will receive our phone number to answer all your questions'. This was necessary because of the mis-information given out from other sellers THEN they called us for answers & help when the product arrived at their doorstep (is that unfair or what?). You never have to worry about reaching Larry, he takes great pride in helping HIS customers with as much time and effort needed 7 days a week.
It is a lost skill of days gone by to save a fixture, too many plumbers are quick to replace an entire bathroom rather than work on existing fixtures that the homeowners usually prefer to keep. Located just 20 minutes from downtown Pittsburgh, Pennsylvania, The Faucet Doctor® became well-known in the Pennsylvania tri-state area for their amazing ability to save the lives of many a fixture. Any common day at Sturm's you can see an exhausted husband throw down a part, a faucet or a fixture & say - I know you don't have THAT! The look of disgust saying 'I've been everywhere'. ...Russ retreats to the back room & quickly puts the item on the counter. Tears swell in the wife's eyes as she whispers...Thank you, everyone said it couldn't be done!
Buy new from experts in the field...someone who knows odd plumbing, repair parts, and someone who STOCKS them. Have a more difficult situation? When tempted to give up, when told it can't be done, it can't be found...go to the specialist. Call who the plumbers call.
The Faucet Doctor® is always IN ! When you call us for help with your upflush, you will always speak with the owner, a registered master plumber and you will be happy you picked our company to do business with.
Sturm Plumbing
The Faucet Doctor®